Is there a glass front for fireplace or is it just open flame behind louvers
There is no glass front for this model. There is a mesh safety screen in front of the flames.
How is the fireplace vented?
This fireplace is vent free and does not require any venting. Be sure to check your local codes as vent free appliances are not allowed in all states.
How will the fireplace be delivered? Will the delivery driver bring it into my house?
All fireplaces are delivered via freight (tractor trailer truck) to the specified street address you provide us, we do provide free lift gate service with all freight deliveries. The delivery driver is only responsible for unloading the items from the truck, not to move them anywhere
What is the difference between the ignition types?
The basic Vail 26 (Thermostat with Hi-Low Knob) operates with a built-in modulating hydraulic thermostat that automatically manages the flame to maintain your preset room temperature. The Remote-Ready Millivolt Vail 26 (Millivolt with On/Off Switch) works with any of our battery operated Thermostat Remote Controls, or connect to a simple wall switch or wall thermostat. The Intermittent Pilot Vail (Intermittent Pilot with On/Off Switch) saves even more energy by eliminating the standing pilot - yet can still operate in a power outage with a battery backup.
What is the difference between the ignition types?
The basic Vail 26 (Thermostat with Hi-Low Knob) operates with a built-in modulating hydraulic thermostat that automatically manages the flame to maintain your preset room temperature. The Remote-Ready Millivolt Vail 26 (Millivolt with On/Off Switch) works with any of our battery operated Thermostat Remote Controls, or connect to a simple wall switch or wall thermostat. The Intermittent Pilot Vail (Intermittent Pilot with On/Off Switch) saves even more energy by eliminating the standing pilot - yet can still operate in a power outage with a battery backup.
How will the fireplace be delivered? Will the delivery driver bring it into my house?
All fireplaces are delivered via freight (tractor trailer truck) to the specified street address you provide us, we do provide free lift gate service with all freight deliveries. The delivery driver is only responsible for unloading the items from the truck, not to move them anywhere. For more information on the delivery process visit our FAQ page.
How is the fireplace vented?
This fireplace is vent free and does not require any venting. Be sure to check your local codes as vent free appliances are not allowed in all states.
Is there a glass front for fireplace or is it just open flame behind louvers
There is no glass front for this model. There is a mesh safety screen in front of the flames. Thanks for your question!
