How is the fireplace vented?
The fireplace vent free gas fireplace does not require any venting. Be sure to check your local codes as vent free appliances are not allowed in all states.
How will the fireplace be delivered? Will the delivery driver bring it into my house?
All fireplaces are delivered via freight (tractor trailer truck) to the specified street address you provide us, we do provide free lift gate service with all freight deliveries. The delivery driver is only responsible for unloading the items from the truck, not to move them anywhere.
Why am I required to purchase a Log set with the fireplace at additional cost?
The fireplace is designed for use with this item. Without it, your fireplace would not function correctly and would look incomplete. This item is an additional cost to allow you to choose which look you like best.