Fire Pit Surplus vs Woodland Direct: Which One Should You Choose?
Buying a fire pit or fireplace online isn’t just about picking the right product, it’s about choosing the right retailer to buy it from.
On paper, both Fire Pit Surplus and Woodland Direct look similar: premium outdoor and indoor fire features, national shipping, and brands you’ve probably seen in designer homes. But once you start comparing the shopping experience, pricing transparency, and after-sale support, the differences start to matter.
If you’ve been searching for where to buy outdoor fire pits or comparing Fire Pit Surplus vs Woodland Direct, this guide cuts through the noise and compares them head-to-head, based on real-world buyer needs.
By the end, you’ll have a clear picture of which retailer gives you more value, fewer headaches, and the smoothest path to getting the fire feature you actually want.
Meet the Retailers
Fire Pit Surplus
Fire Pit Surplus is a design-first fire retailer specializing in premium outdoor propane fire pits, fire tables with propane tank enclosures, and select indoor heating solutions.
Their catalog balances style with performance, featuring top-tier brands like Elementi, Pyromania Fire, Drolet, and Modeno.
They differentiate themselves with extra-mile services like backyard delivery, rapid custom quotes, and trade perks for contractors and designers. The selection is intentionally curated, meaning you’re not scrolling through hundreds of low-quality options; only vetted products make the cut.
This strong focus on design and customer service is reflected in many Fire Pit Surplus reviews, where buyers praise the ease of ordering and the overall buying experience.
Fire Pit Surplus – Get In Touch
Call 888-671-4611 or
email Support@FirePitSurplus.com.
Available 9 AM – 9 PM PST, 7 days a week.
Woodland Direct
Woodland Direct has been a fixture in the hearth industry for decades. They carry one of the broadest selections in the U.S., from gas logs and venting kits to custom masonry fireplaces.
Brands include Real Fyre, HPC, Montigo, and Amantii, making it a go-to for both homeowners and installers working on complex, venting-heavy indoor projects.
According to multiple Woodland Direct reviews, the brand is recognized for its extensive selection and technical depth, although some buyers note longer lead times for custom orders.
Woodland Direct – Contact Us
Call 855-513-0628 for assistance.
Fire Pit Surplus → streamlined, design-forward buying experience for modern outdoor fire features and select indoor heating.
Woodland Direct → massive selection, deep customization, and strong technical support for traditional hearth projects.
Key Takeaways
- Sizing Basics: Small (24–36"), Medium (36–44"), Large (44–60"); leave 6–7 ft clearance around; use fire pit size calculator for fit.
- Type & Fuel Impact: Wood pits need more space (heat/sparks), gas can be closer; portable pits (24–30") suit tight spaces.
- Guest Capacity Guide: 2–4 people = 24–36"; 4–6 = 36–44"; 6+ = 48+"; allow 18–24 sq ft seating per person.
- Design Fit & Style: Match pit shape/size to patio style (e.g., 42" round = rustic, 56" rectangular = modern).
- Safety Rules: 10–25 ft from structures; gas = 5–10 ft; install only on non-flammable bases; follow local codes.
- DIY vs Pro: Small pits = DIY-friendly; large/custom = hire pro; use gravel base, venting, fire ring for safety.
Brands & Exclusives
Fire Pit Surplus partners with 30+ U.S.-based brands, chosen for aesthetics, durability, and warranty reliability. Standout exclusives include:
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Elementi & Elementi Plus – Modern concrete fire pits
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Modeno – Stylish, budget-friendly propane fire pits
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Pyromania Fire – Commercial-grade fire tables with sleek finishes
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Slick Rock Concrete, Stonelum, Starfire Direct, Arteflame, Pottery Works – Artistic, design-driven outdoor pieces
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Heating brands: Bromic Heating, Heatscope, Sunglo, Infratech, Patio Schwank
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Indoor heating: Drolet wood stoves, Century Heating, Englander, Buck Stove, Timberwolf
And if you’re new to wood-burning models, our guide on how to start a fire in a fire pit we’ll walk you through it step-by-step.
Woodland Direct has a broader range, especially in gas logs, masonry systems, and built-in fireplaces. Exclusive lines include:
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Real Fyre, Hargrove, Rasmussen, HPC, Grand Canyon Gas Logs – Leaders in gas log realism and performance
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Isokern, FireRock, Necessories – Masonry fireplace and outdoor kitchen systems
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Amantii, Modern Flames, Montigo, Valcourt, Supreme – High-end electric and built-in fireplaces
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Pilgrim, Patina Products, Fire’s Edge, FlameCraft – Decorative and functional hearth accessories
Pricing & Value
When you’re looking to buy fire pits online, even small pricing differences can add up fast, especially if you’re still choosing the right fire pit size for your space.
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Base Pricing: For best-selling models like the Elementi Granville or The Outdoor Plus Unity, Fire Pit Surplus is typically $200–$300 less than Woodland Direct for the same configuration.
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Range: Fire Pit Surplus entry-level fire pits start just under $1,000, with premium designs between $3,000–$5,000. Woodland Direct’s entry pricing starts closer to $1,200, with premium models often exceeding $4,500.
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Included Extras: Fire Pit Surplus often bundles lava rock, burner covers, windscreens, or canvas covers, meaning fewer add-ons to purchase later. Woodland Direct occasionally includes free accessories, but it’s less consistent.
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Promotions: Fire Pit Surplus runs seasonal sitewide coupons and brand-specific discounts. Woodland Direct focuses more on manufacturer-driven sales.
Shipping & Delivery
A 200–400 lb fire table isn’t something you casually pick up from the curb, so delivery and proper fire pit placement options really matter.
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Costs & Transparency: Both offer free shipping (over $199 at Fire Pit Surplus, $99 at WD). Fire Pit Surplus includes freight insurance at no extra charge. Read more at their Shipping Policy.
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Timeframes: Fire Pit Surplus typically ships in-stock items within 1–3 business days, with delivery in 3–10 days. Woodland’s shipping times can vary widely, especially for custom orders.
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Delivery Options: Fire Pit Surplus offers an upgraded backyard delivery service through trusted, vetted local moving companies. We coordinate the placement of your fire pit directly in your backyard, patio, or desired location. Quotes are completely free, and pricing depends on your zip code and placement site.
In contrast, Woodland Direct’s standard delivery is curbside only, and any additional placement requires customers to arrange their own services.
Customer Support & Ease of Use
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Navigation & Tools: Fire Pit Surplus uses straightforward filters (fuel type, shape, material) and clean category layouts. Woodland Direct’s filters are more advanced and cater to technical projects, but can be overwhelming for casual buyers.
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Product Pages: Fire Pit Surplus lists all specs in a clear, visual format, no hidden fees, no long scrolls. Woodland Direct provides thorough details, but some options require downloading PDFs for full clarity.
Support Access:
| Feature | Fire Pit Surplus | Woodland Direct |
|---|---|---|
| Support Availability | 7 days/week | Weekdays only |
| Live Chat | Yes | No |
| Quote Turnaround | 24–48 hours | Slower (forms) |
| Guidance Style | Product experts | Technical reps |
Product Snapshot: Outdoor Plus Unity Fire Pit
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Price: $3,220 at Fire Pit Surplus vs $3,504 at Woodland Direct (base model)
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Extras: Fire Pit Surplus includes free lava rock and a canvas cover
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Customization: Both offer natural gas/propane, multiple finishes, and ignition types. Fire Pit Surplus uses visual swatches; WD uses dropdown menus
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Buying Experience: Fire Pit Surplus keeps all key info visible on one page. WD organizes with dropdowns, clean but more click-heavy
Returns, Guarantees & Policies
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Fire Pit Surplus: 30-day return window. Refund minus return shipping only. No restocking fees. Outbound shipping not deducted (saving ~$200). Low Price Guarantee within 30 days.
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Woodland Direct: 30-day return window. Restocking fees up to 30% plus both outbound and return shipping. More exclusions for made-to-order items.
Transparency is the main difference here, Fire Pit Surplus clearly outlines return costs upfront, while WD’s fees can be revealed later in the process.
Frequently Asked Questions
Do I get the same warranty when buying through Fire Pit Surplus or Woodland Direct?
Yes, in most cases. Both Fire Pit Surplus and Woodland Direct sell products backed by the original manufacturer’s warranty. Fire Pit Surplus works closely with each brand to ensure warranty support is clearly communicated and honored.
How are returns handled on both platforms?
Fire Pit Surplus provides a standardized return process that works across the multiple brands it represents. Woodland Direct also accepts returns, though policies may vary depending on the item or whether it's part of a custom order. Always check product-specific return terms before finalizing a purchase.
Can I compare multiple brands before making a decision?
Fire Pit Surplus excels in helping customers compare top outdoor fire brands side-by-side through blog content, buying guides, and direct support. Woodland Direct offers a large catalog but less emphasis on direct brand comparisons.
Which platform offers better shipping transparency?
Fire Pit Surplus coordinates shipping directly through its brand partners, providing updates along the way. Woodland Direct manages some shipping in-house, and offers a Quick Ship program for faster fulfillment on stocked items. Both provide tracking and delivery estimates, but shipping speeds may vary depending on location and product type.
Do either platforms offer help for trade or commercial projects?
Yes. Fire Pit Surplus specializes in serving designers, builders, and trade professionals with a dedicated quoting system and project-specific support. Woodland Direct also serves trade customers, though its professional services are not as publicly emphasized or tailored as Fire Pit Surplus’s trade program.
Final Verdict
If you’re weighing Fire Pit Surplus vs Woodland Direct, both bring something valuable to the table.
Choose Woodland Direct if: you need maximum product variety, are planning a complex fireplace installation, or want niche components for a traditional hearth.
Choose Fire Pit Surplus if: you want a curated selection, competitive pricing, included accessories, faster shipping, and personal, ongoing support, whether you’re buying your first fire pit or outfitting a commercial space.
For buyers who want to buy fire pits online without the guesswork, Fire Pit Surplus’s combination of transparency, included value, and delivery convenience makes it an easier, more confident choice.
