How is the fireplace vented?
The fireplace is typically vented using DuraVent 4x6-5/8 venting components. If you need help designing the venting system let us know with an email or a phone call and we can assemble a custom solution for your situation.
How will the fireplace be delivered? Will the delivery driver bring it into my house?
All fireplaces are delivered via freight (tractor trailer truck) to the specified street address you provide us, we do provide free lift gate service with all freight deliveries. The delivery driver is only responsible for unloading the items from the truck, not to move them anywhere.
Why am I required to purchase a barrier and door set with the fireplace at additional cost?
The fireplace is designed for use with these items. Without these items, your fireplace would not function correctly and would look incomplete. The items are an additional cost to allow you to choose which look you like best.
What is the difference between the ignition types?
The Remote-Ready Millivolt (Millivolt with On/Off Switch) works with any of our battery operated Thermostat Remote Controls, or connect to a simple wall switch or wall thermostat. The Intermittent Pilot (Intermittent Pilot with On/Off Switch) saves even more energy by eliminating the standing pilot - yet can still operate in a power outage with a battery backup. The Multi-Function Control includes Variable Remote control to control flame and blower with a battery back up.
